We have some problems with your product. Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. When the pen is on the tablet, the blue light comes on. The tablet mouse cursor is shaking that I cannot move it. Most helpful Most helpful Most recent Highest ratings first Lowest ratings first.

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Genius Product Support – MousePen iX

It is suitable for both Windows and MAC users alike. With a working range of 6×8″ x mmit provides ample space for mohsepen written notes, drawings, Mails We never stop improving our operation by always putting our customers – and their needs – first.

It is really important to me. You need to check the model name and our service center information nearby on our website, then contact our genisu center for assistance. The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too.

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Remove the battery if you do not use it.

Genius MousePen I608X Graphic Tablet (White)

Update your profile Let us wish you a happy birthday! The tablet cursor on the screen moves randomly, why? I need a service manual to check for potential problems, so can repair it ourselves.

Just click the pen on any of the 29 programmable shortcut keys for instant access to Office and Internet functions. You receive free shipping if your order includes at least AED of eligible items. The protective cover is used for consumption.

I am a simple user of ubuntu.

The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. Go to the Pen Pressure Area to test it, if it is normal the problem is in your paint program, not the tablet. Its a great alternative to the expensive Wacom Tablets and does almost exactly the same thing. If somebody could help, I would be very grateful. This item is no longer available for sale. Can anybody help me? What’s good about this product: You can store the pen in the clip on the top and this makes it easy to take along with you.


Can I connect a mouusepen pen and mouse together? The 6 x 8″ x mm working area with the cordless pen and mouse is great for users to write, draw, sketch or sign emails. The geniu responds to the clicks, but the computer does not respond to any pen movements. It could be a tablet battery problem.

It could be frequency interference between the monitor and the tablet. I bought a genius mousepen, and it doesn’t work. Install it as it may solve the problem.

I need step by step instruction with simple words and descriptions. Using the tablet for a few months, it creates scratch on the surface, what can I do? Serving the Southern Africa Consumer for over 12 years! The cordless pen has level pressure sensitivity but it does not support pressure sensitivity tabler.

tablet – Genius Mousepen ix – Ask Ubuntu

Is there a way I can get this to work in dual screens? Email Required, but never shown. Installing drivers and the mouse.